Last Updated: 17 June 2026
1. Introduction
Private Boat Tour Croatia (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.privateboattour-croatia.com or contact us regarding our boat tour services in Croatia.
2. Data Controller
Private Boat Tour Croatia
Jakomici 9, Croatia
Email: info@privateboattour-croatia.com
Phone: +385 91 9502304
3. Personal Data We Collect
When you contact us through our website or request information about our services, we may collect:
- Full name
- Email address
- Telephone number
- Country of residence
- Desired trip date
- Type of trip requested
- Number of participants
- Any additional information voluntarily provided in your message
We also collect certain technical information through cookies and analytics tools.
4. How We Use Your Information
We process your personal data to:
- Respond to enquiries and booking requests
- Provide information about our services
- Communicate regarding requested boat trips
- Manage reservations and customer relations
- Improve our website and services
- Comply with legal obligations
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on:
- Your consent
- The performance of pre-contractual measures requested by you
- Compliance with legal obligations
- Our legitimate interest in operating and improving our business
6. Payments
We do not process online payments directly through our website.
Payments may be completed via:
- PayPal
- Bank transfer
When using PayPal, your information is processed according to PayPal’s own privacy practices.
7. Analytics and Advertising
We use Google Analytics and Google Ads to understand website performance and improve our marketing efforts.
These services may collect information such as:
- IP address (subject to Google settings)
- Device information
- Browser type
- Pages visited
- Time spent on the website
These cookies are only activated where required by law after obtaining your consent.
8. Data Sharing
We do not sell personal information.
We may share information with:
- Website hosting providers
- Technical service providers
- Google Analytics
- Google Ads
- PayPal
- Public authorities where required by law
All third-party providers are expected to protect your information appropriately.
9. International Transfers
Some service providers, including Google and PayPal, may process data outside the European Economic Area. Where applicable, appropriate safeguards are used to protect personal data.
10. Data Retention
We retain personal data only as long as necessary for:
- Responding to enquiries
- Managing reservations
- Meeting legal and accounting obligations
When information is no longer needed, it is securely deleted.
11. Your GDPR Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
Requests may be sent to:
info@privateboattour-croatia.com
12. Complaints
If you believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.